JA
Johannes A

1 reviews | Active since Mar 2015

27 Jul 2021, 18:45

Metropolitan Life - Thank you for excellent service!

We would just like to thank Metropolitan Life, especially Mpho Thulo and Aletta Clarence, for the excellent service. We complained about late payment of the funeral claims, but we were contacted and it was explained that due to the unrest and looting that occurred, many of the branches were closed and the open branches had to take over the work for those branches. Metropolitan Life went out of their way to make sure our claims were attended to, and it was paid out within a couple of hours. Thank you so much! Your service is much appreciated!

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Replies (1)
Metropolitan Life
Metropolitan Life's reply28 Jul 2021, 09:21
Official
Dear Johannes

Thank you for taking the time to share your positive claims experience.  We value your feedback.

What matters to you, matters to us!

Regards

Client Care Team