GS
Gerald S
1 reviews | Active since Sept 2019
13 Mar 2024, 19:01
Metropolitan Life Retirement Fund
My name is Yandisa Yonela Seretse. Two weeks ago I received a sms from Metropolitan Life informing me about my late Father's retirement fund. My father passed away in 2009 and had been working for department of education before his passing. After so many years i got R1200. I requested statement of my late Father's retirement fund and they are taking time to comply with my request. The call center agent is very incompetence and give me hard time.
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Metropolitan Life's replyOfficial
14 Mar 2024, 09:16Dear Gerald
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly.
Yours sincerely, Client Care Team
Metropolitan Life's reply14 Mar 2024, 09:16
Official
Dear Gerald
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly.
Yours sincerely, Client Care Team