MM
Mamello M
1 reviews | Active since Sept 2023
05 Dec 2023, 11:10
METROPOLITAN LIFE & MOMENTUM DOESN'T WANNA PAY OUT EMPLOYEE FUNDS!!
My late mother worked for Metropolitan life for some years and I been trying to claim her funds from the company but I am being take from pillar to post. I have threads of emails with over 8 contacts. Mark from Momentum did try to help me. No one responds now, I have been patient with them but the year is now almost over and there are no results!
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Metropolitan Life's replyOfficial
05 Dec 2023, 12:11Dear Mamello
We acknowledge receipt of your complaint on HelloPeter.
We regret reading that you have struggled to have your enquiry resolved.
Unfortunately your post does not contain sufficient information in order for us to trace the policy or product you are referring to.
If it is an employee benefit payment - it may be in Momentum's purview, since they deal with the staff Pension/Provident funds.
One of our Escalation Specialists will reach out to you for more information, so that we can trace the product and see how we can assist you in resolving the complaint.
Regards
Metropolitan Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret reading that you have struggled to have your enquiry resolved.
Unfortunately your post does not contain sufficient information in order for us to trace the policy or product you are referring to.
If it is an employee benefit payment - it may be in Momentum's purview, since they deal with the staff Pension/Provident funds.
One of our Escalation Specialists will reach out to you for more information, so that we can trace the product and see how we can assist you in resolving the complaint.
Regards
Metropolitan Client Care Team
Metropolitan Life's reply05 Dec 2023, 12:11
Official
Dear Mamello
We acknowledge receipt of your complaint on HelloPeter.
We regret reading that you have struggled to have your enquiry resolved.
Unfortunately your post does not contain sufficient information in order for us to trace the policy or product you are referring to.
If it is an employee benefit payment - it may be in Momentum's purview, since they deal with the staff Pension/Provident funds.
One of our Escalation Specialists will reach out to you for more information, so that we can trace the product and see how we can assist you in resolving the complaint.
Regards
Metropolitan Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret reading that you have struggled to have your enquiry resolved.
Unfortunately your post does not contain sufficient information in order for us to trace the policy or product you are referring to.
If it is an employee benefit payment - it may be in Momentum's purview, since they deal with the staff Pension/Provident funds.
One of our Escalation Specialists will reach out to you for more information, so that we can trace the product and see how we can assist you in resolving the complaint.
Regards
Metropolitan Client Care Team