BN
Busisiwe N
1 reviews | Active since Jul 2023
29 Jan 2025, 20:28
Metropolitan life is taking me from pillar to post about my balance statement
I have a living annuity with Metropolitan last week I asked for my balance statement to see how mu I am left with I have been waiting since. And my intention is to see my balance so that I can be able to withdraw. I called again yesterday I was told to expect it yesterday or today but still no statement.
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Metropolitan Life's replyOfficial
30 Jan 2025, 10:33Dear Busisiwe
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered delays with your service request.
Unfortunately these value calculations (review quotations), like the one you've requested may take around a week to obtain.
We can see that the quotations were e-mailed to you earlier today.
We apologise for the delay and any inconvenience this may have caused you.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered delays with your service request.
Unfortunately these value calculations (review quotations), like the one you've requested may take around a week to obtain.
We can see that the quotations were e-mailed to you earlier today.
We apologise for the delay and any inconvenience this may have caused you.
Regards
Client Care Team
Metropolitan Life's reply30 Jan 2025, 10:33
Official
Dear Busisiwe
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered delays with your service request.
Unfortunately these value calculations (review quotations), like the one you've requested may take around a week to obtain.
We can see that the quotations were e-mailed to you earlier today.
We apologise for the delay and any inconvenience this may have caused you.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading that you have encountered delays with your service request.
Unfortunately these value calculations (review quotations), like the one you've requested may take around a week to obtain.
We can see that the quotations were e-mailed to you earlier today.
We apologise for the delay and any inconvenience this may have caused you.
Regards
Client Care Team