RM
Rachel M

1 reviews | Active since Jun 2020

03 Jun 2020, 15:14

METROPOLITAN LIFE INVESTMENT POLICY, VERY BAD

Hello Peter I'm Rs Mawelela , I would like to express how unhappy, extremely disappointed and sad of Metropolitan life

I have 2 investment policies wth metropolitan fr 3yrs now.. My policy number: *** and policy number: ***. I'm paying R500+ AIM and R1000+ aim, so far I've paid fr 36months( 3yrs)

When I took the policies I was told that interests will start to accumulate on the 3rd year since the frst 24 months they deduct their admin fee etc..

On the R500 policy I've paid R18000 sofar, on the R1000 I've paid R36000 sofar + AIM.

2 weeks ago I checked how my policies are doing, to my shocking and disturbing surprise I found that I've lost over R10 000 on what I've paid and with ZERO interest,

As of todate my surrender value on th R500 policy that I've paid R18000+ so far I will only get +-R16 473.46 and on the R1000+ policy that I've paid R36 000+ sofar, the surrender amount I will get is +- R26 837.44

I emailed Metropolitan 2 weeks ago fr clarity about this "hopping is human error" and that I want to cancel my policies ASAP..but till todate, no response, I phoned call center 7days ago, He said they will get back to me, till todate nothing..

I'm still clueless on what happened to my R10 000+ and no one is explaining anything to me

I'm still stuck I dont know who to talk to, what happened to my R10 000+

I desperately need help, I want to cancel my policies but I want answers on my R10 000, and on to how come I've lost soo much even what I paid and ZERO interest

I took this policies as investment policies, little did I know that is actually same as a ****

I will never in a million years advice anyone to take investment frm Metropolitan, if u have one, check how ur investment is doing u will b shocked...

Hello Peter plz assist me, I need help,

Thank you

***

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply03 Jun 2020, 20:23
Official
Dear Rachel,  thank you for sharing your concerns with us.   A service consultant will be in contact to  provide assistance and explanations.  
Regards 
Client Care