WM
Wendy M
1 reviews | Active since Sept 2025
16 Mar 2023, 11:25
Metropolitan Life Funeral cover is a rip-off
This company gives death policies then when it is time to claim, and the principal member is long deceased. The policy indicated that spouse is covered. but they will not pay out. full of excuses
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Metropolitan Life's replyOfficial
16 Mar 2023, 12:16Dear Wendy
We acknowledge receipt of your complaint on HelloPeter website.
We are sorry to hear of your loved one's passing. Our sincere condolences go our to you and your family during this time of bereavement.
We regret to learn of the difficulties you have encountered with the death claim. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience.
We acknowledge receipt of your complaint on HelloPeter website.
We are sorry to hear of your loved one's passing. Our sincere condolences go our to you and your family during this time of bereavement.
We regret to learn of the difficulties you have encountered with the death claim. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience.
One of our Escalation Specialists will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply16 Mar 2023, 12:16
Official
Dear Wendy
We acknowledge receipt of your complaint on HelloPeter website.
We are sorry to hear of your loved one's passing. Our sincere condolences go our to you and your family during this time of bereavement.
We regret to learn of the difficulties you have encountered with the death claim. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience.
We acknowledge receipt of your complaint on HelloPeter website.
We are sorry to hear of your loved one's passing. Our sincere condolences go our to you and your family during this time of bereavement.
We regret to learn of the difficulties you have encountered with the death claim. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience.
One of our Escalation Specialists will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team