DM
Duduzile M
1 reviews | Active since Dec 2016
06 May 2024, 12:21
Metropolitan life
*** This funeral policy skyrocketed from a R351 premium to a massive R791, and I would like to cancel with an immediate effect. Please
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Replies (2)0
Replies (2)
Metropolitan Life's replyOfficial
06 May 2024, 19:25Dear Duduzile
We acknowledge receipt of your complaint on HelloPeter.
We regret reading that your plan is not affordable.
The premium of your policy depends on the number of benefits you include on your policy.
You are welcome to remove some benefits or reduce the cover levels of your policy to make it more affordable or you may of course cancel it at any time.
One of our Escalation Specialists will revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret reading that your plan is not affordable.
The premium of your policy depends on the number of benefits you include on your policy.
You are welcome to remove some benefits or reduce the cover levels of your policy to make it more affordable or you may of course cancel it at any time.
One of our Escalation Specialists will revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply06 May 2024, 19:25
Official
Dear Duduzile
We acknowledge receipt of your complaint on HelloPeter.
We regret reading that your plan is not affordable.
The premium of your policy depends on the number of benefits you include on your policy.
You are welcome to remove some benefits or reduce the cover levels of your policy to make it more affordable or you may of course cancel it at any time.
One of our Escalation Specialists will revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret reading that your plan is not affordable.
The premium of your policy depends on the number of benefits you include on your policy.
You are welcome to remove some benefits or reduce the cover levels of your policy to make it more affordable or you may of course cancel it at any time.
One of our Escalation Specialists will revert back to you as soon as possible.
Regards
Client Care Team
DM
Duduzile M's updateReviewer Update
04 Jun 2024, 15:34Ms. Aletta and Mr. Stephans really assisted me with this case. Thank you
DM
Duduzile M's update04 Jun 2024, 15:34
Reviewer Update
Ms. Aletta and Mr. Stephans really assisted me with this case. Thank you