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savannah B

1 reviews | Active since Nov 2017

11 Jun 2021, 10:39

METROPOLITAN LIFE FAILING THE CUSTOMER ..

I am not happy with Metropolitan Life ! LAPSE peoples policies, no call, no sms, no notification !! I have had a METLIFE Family Funeral Cover since I started working, I have now retired.The system is not well managed ! Are your consultants doing a professional job?

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Replies (1)
Metropolitan Life
Metropolitan Life's reply11 Jun 2021, 15:46
Official
Dear Savannah

We acknowledge receipt of your complaint on HelloPeter.

We regret to learn of the difficulties encountered with the policy lapsing.

One of our Client Care Assessors will investigate and revert back to you directly.

Regards

Client Care Team