PM
Pic M

1 reviews | Active since Jun 2018

30 Jan 2024, 10:18

Metropolitan Life' disgusting service

Metropolitan Life has got to be thee most delayed FSP. They communicate that they will send documents in 3weeks which will eventually turn to 3months. And local branches can't help cause Head office holds back information and documents. Disgusting attitude towards client needs.

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply30 Jan 2024, 11:01
Official
Dear Pic
 
We acknowledge receipt of your complaint.
 
As Metropolitan we strive in providing excellent service to all our clients.  
We confirm that we are busy investigating your complaint.  One of our escalation specialists will revert to you shortly.  
Yours sincerely, Client Care Team