PM
Puseletso M
1 reviews | Active since Oct 2018
17 Aug 2020, 14:00
Metropolitan life bad client service
My mother submitted a funeral claim on the 8th August n the funeral was on the 12th till today her payment is still not pressed. But why do we pay these policies when they can't pay on time as they promise when you join them.
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Metropolitan Life's replyOfficial
17 Aug 2020, 14:16Dear Puseletso Motsepe
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn of the loss of your loved one. Please accept our sincere condolences at this time of bereavement.
We regret that you have been experiencing delays with the processing of your claim.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn of the loss of your loved one. Please accept our sincere condolences at this time of bereavement.
We regret that you have been experiencing delays with the processing of your claim.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply17 Aug 2020, 14:16
Official
Dear Puseletso Motsepe
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn of the loss of your loved one. Please accept our sincere condolences at this time of bereavement.
We regret that you have been experiencing delays with the processing of your claim.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn of the loss of your loved one. Please accept our sincere condolences at this time of bereavement.
We regret that you have been experiencing delays with the processing of your claim.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team