MR
Mluih R
1 reviews | Active since Jun 2024
13 Jun 2024, 14:46
METROPOLITAN LIFE
The service from Metropolitan has gone from bad to worse. It take over a month for them to assist you with your policy documents.
This is worrying as one may face the same problems come claiming stage.
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Metropolitan Life's replyOfficial
13 Jun 2024, 14:55Dear Mluih
We acknowledge receipt of your complaint on HelloPeter.
We always strive to provide our clients with unsurpassed customer service and regret reading that you have encountered difficulties in our service.
Regrettably your post does not contain sufficient information for us to trace the policy.
One of our Escalation Specialists will reach out to you to obtain the information we need to trace the policy and investigate the complaint.
Yours sincerely,
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to provide our clients with unsurpassed customer service and regret reading that you have encountered difficulties in our service.
Regrettably your post does not contain sufficient information for us to trace the policy.
One of our Escalation Specialists will reach out to you to obtain the information we need to trace the policy and investigate the complaint.
Yours sincerely,
Client Care Team
Metropolitan Life's reply13 Jun 2024, 14:55
Official
Dear Mluih
We acknowledge receipt of your complaint on HelloPeter.
We always strive to provide our clients with unsurpassed customer service and regret reading that you have encountered difficulties in our service.
Regrettably your post does not contain sufficient information for us to trace the policy.
One of our Escalation Specialists will reach out to you to obtain the information we need to trace the policy and investigate the complaint.
Yours sincerely,
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to provide our clients with unsurpassed customer service and regret reading that you have encountered difficulties in our service.
Regrettably your post does not contain sufficient information for us to trace the policy.
One of our Escalation Specialists will reach out to you to obtain the information we need to trace the policy and investigate the complaint.
Yours sincerely,
Client Care Team