MG
Magda G
1 reviews | Active since Jun 2021
24 Jan 2022, 14:49
Metropolitan life
Metropolitan Extremely Bad service Firstly I would not recommend anybody to deal with this company.. My late Father that has passed away in 2021..had this policy with them but passed it on to me..know I'm asking to please give me a full serender because i Urgently need the money and have waited for 6 Months .. I have phoned them a lot off times and then they said same one will phone back but never do.. The so called "Financial Advisor" said i must loan and pay it back with a Debit order..How in the world its mt money and i want to cancel the police and get the money thats legally mine... please could you help me Miss Groenewald Tel ***
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Replies (3)
Metropolitan Life's replyOfficial
24 Jan 2022, 16:22Dear Magda
We regret to learn of your father's passing. Our sincere condolences go out to you and your family at this time of mourning.
We are sorry to read of your struggles with the policy.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We regret to learn of your father's passing. Our sincere condolences go out to you and your family at this time of mourning.
We are sorry to read of your struggles with the policy.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply24 Jan 2022, 16:22
Official
Dear Magda
We regret to learn of your father's passing. Our sincere condolences go out to you and your family at this time of mourning.
We are sorry to read of your struggles with the policy.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We regret to learn of your father's passing. Our sincere condolences go out to you and your family at this time of mourning.
We are sorry to read of your struggles with the policy.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
MG
Magda G's updateReviewer Update
24 Jan 2022, 16:29 I will be waiting for the phone call..and the necessary paperwork ..that i could get my money..
MG
Magda G's update24 Jan 2022, 16:29
Reviewer Update
I will be waiting for the phone call..and the necessary paperwork ..that i could get my money..
Metropolitan Life's replyOfficial
14 Feb 2022, 20:00Dear Magda.
Thank you for your additional post. Please accept our apology for only responding now.
Our Client Care Assessor has emailed you directly. You are welcome to reply directly to the Assessor if anything is still unclear.
Regards
Client Care Team
Thank you for your additional post. Please accept our apology for only responding now.
Our Client Care Assessor has emailed you directly. You are welcome to reply directly to the Assessor if anything is still unclear.
Regards
Client Care Team
Metropolitan Life's reply14 Feb 2022, 20:00
Official
Dear Magda.
Thank you for your additional post. Please accept our apology for only responding now.
Our Client Care Assessor has emailed you directly. You are welcome to reply directly to the Assessor if anything is still unclear.
Regards
Client Care Team
Thank you for your additional post. Please accept our apology for only responding now.
Our Client Care Assessor has emailed you directly. You are welcome to reply directly to the Assessor if anything is still unclear.
Regards
Client Care Team