AS
Alida S

1 reviews | Active since Mar 2022

15 Mar 2022, 12:14

Metropolitan life

I just need to know how do you pay on your policies for over 30 years and want to claim death benefits. This is the response from them by email. We pick up your policy numbers but but nothing is stored on our system. How can this happen you think you are covered. What happened to my money. I'm battling my partner died 16 days ago and nothing yet. Can somebody help please

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Replies (1)
Metropolitan Life
Metropolitan Life's reply15 Mar 2022, 14:19
Official
Good Day  Ms Stoltz

We acknowledge receipt of your complaint on HelloPeter.
 
We regret to learn of the difficulties you have encountered regarding your policy and claim.
 
One of our Client Care Assessors will investigate the matter and revert to you as soon as possible.
 
Regards
 
Client Care Team