EM
Ellen M
1 reviews | Active since Mar 2018
03 Feb 2021, 16:09
Metropolitan life
I had a policy with Metropolitan for years however I missed 3 debits then it lapsed year however they gave an option to reinstate it by paying for those 3 missed debits, on the 4th December 2020 I made paid R385 for those missed payments. They wrote an email about not getting a proof of payment which I sent 3 times and now they kept quiet and when I sent them emails which I only get an automatic reply and when I call them there's no answer.
I want them to acknowledge my reinstate or refund me my money so that I can get another funeral policy.
Please help me. Ellen Montsho
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Metropolitan Life's replyOfficial
03 Feb 2021, 16:13Dear Client
We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. We apologize for any poor service received thus far.
Kind Regards
Yours Sincerely
Client Care
We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. We apologize for any poor service received thus far.
Kind Regards
Yours Sincerely
Client Care
Metropolitan Life's reply03 Feb 2021, 16:13
Official
Dear Client
We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. We apologize for any poor service received thus far.
Kind Regards
Yours Sincerely
Client Care
We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. We apologize for any poor service received thus far.
Kind Regards
Yours Sincerely
Client Care