SM
Samukelisiwe M

1 reviews | Active since May 2016

29 May 2016, 13:49

Metropolitan Life

<p style="color: #555555;">Amet life debited R293 rand from my capitec account on the 3rd of May. I have not signed up for any life insurance with metropolitan. I have only signed up for hospital cash back and funeral cover. This unknown debit is causing me to have serious doubts in my decision to take certain policies with metropolitan.</p> <p style="color: #555555;"> </p>

0
Replies (3)
Metropolitan Life
Metropolitan Life's reply29 May 2016, 13:55
Official

Thanks for sharing your concerns. A service consultant will contact you to assist. Ametlife is the reference for Metropolitan deductions as you mentioned you app**** for cash back and funeral solutions.

Kind regards

Client Care

SM
Samukelisiwe M's update29 May 2016, 13:59
Reviewer Update

I am aware I mentioned I app**** for cash back and funeral solutions which were correctly deducted. But like I said there is an unknown debit which I have not signed up for.

Metropolitan Life
Metropolitan Life's reply31 May 2016, 08:31
Official

We refer to your HelloPeter complaint of yesterday.

Thank you for affording us the opportunity to liaise with you directly and resolving your complaint.

It was a pleasure to be of service to you. Please feel free to contact us directly, should you require any further assistance.

Our Client Services Contact Centre: Tel: ***or Email: ***

Aletta Clarence

Client Care