PT
Pride T
1 reviews | Active since Sept 2025
10 Feb 2023, 08:33
Metropolitan is now a ****
I have a long time policy with meteopolitan funeral cover i was paying R312 now they debit into my persal now to my surprise this month there's a new policy that I know nothing about they've debited R325,now they sending me from pillar to post im so disappointed they can't even explain why there's a new policy in my profile i just want to cancel everything im so ****ed
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Metropolitan Life's replyOfficial
10 Feb 2023, 09:02Dear Pride
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn that you have experienced and unauthorized deduction,
***** is a very serious allegation, which we treat witht he utmost severity. Regrettably we cannot investigate a ***** allegation without your - the whistle-blower's - support. To this end we require the following documents to investigate a ***** allegation:
One of our Client Care Assessors will reach out to you as soon as possible to facilitate the process.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn that you have experienced and unauthorized deduction,
***** is a very serious allegation, which we treat witht he utmost severity. Regrettably we cannot investigate a ***** allegation without your - the whistle-blower's - support. To this end we require the following documents to investigate a ***** allegation:
- An affidavit from the complainant, indicating whether they app**** for the policy or not
- A certified copy of their ID with 3x specimen signatures done on the document, in the presence of the certifying commissioner of oaths
- Proof of the deduction being taken from their account/salary
- If the ***** is substantiated by our Forensics division, we will also need proof of bank details to facilitate the refund
One of our Client Care Assessors will reach out to you as soon as possible to facilitate the process.
Regards
Client Care Team
Metropolitan Life's reply10 Feb 2023, 09:02
Official
Dear Pride
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn that you have experienced and unauthorized deduction,
***** is a very serious allegation, which we treat witht he utmost severity. Regrettably we cannot investigate a ***** allegation without your - the whistle-blower's - support. To this end we require the following documents to investigate a ***** allegation:
One of our Client Care Assessors will reach out to you as soon as possible to facilitate the process.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn that you have experienced and unauthorized deduction,
***** is a very serious allegation, which we treat witht he utmost severity. Regrettably we cannot investigate a ***** allegation without your - the whistle-blower's - support. To this end we require the following documents to investigate a ***** allegation:
- An affidavit from the complainant, indicating whether they app**** for the policy or not
- A certified copy of their ID with 3x specimen signatures done on the document, in the presence of the certifying commissioner of oaths
- Proof of the deduction being taken from their account/salary
- If the ***** is substantiated by our Forensics division, we will also need proof of bank details to facilitate the refund
One of our Client Care Assessors will reach out to you as soon as possible to facilitate the process.
Regards
Client Care Team