SN
Sylvia N
1 reviews | Active since Sept 2022
22 Sept 2022, 10:03
Metropolitan is a *****
Metropolitan has been deducting R376.00 from 2021 June. I never authorized Metropolitan to deduct this amount nor sign any contract with Metropolitan to decduct this amount. They failed to produce the documents where i have sign. The have not refunded me after several attempts of making follow up with them.
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Metropolitan Life's replyOfficial
22 Sept 2022, 13:10Dear Sylvia
We acknowledge receipt of your complaint sent through the Hellopeter platform. We sincerely apologize for the difficulty that you have encountered with regards to the unauthorized deductions. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint sent through the Hellopeter platform. We sincerely apologize for the difficulty that you have encountered with regards to the unauthorized deductions. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply22 Sept 2022, 13:10
Official
Dear Sylvia
We acknowledge receipt of your complaint sent through the Hellopeter platform. We sincerely apologize for the difficulty that you have encountered with regards to the unauthorized deductions. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint sent through the Hellopeter platform. We sincerely apologize for the difficulty that you have encountered with regards to the unauthorized deductions. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team