NB
Ncumisa B

1 reviews | Active since Feb 2020

11 Oct 2023, 16:34

Metropolitan insurance ****mers and bloodsucking insurance

I've had it with this crock insurance after I told them that I'm done with them after the cash back none transparency they kept on charging me double on the policy that I didn't not agreed on and it's the 3rd month now what the hell are these crockery up to, I told them that I want to close the insurance coz I was unhappy with them instead they just eating my money ****mers

0
Replies (3)
Metropolitan Life
Metropolitan Life's reply11 Oct 2023, 17:37
Official
Dear Ncumisa

We acknowledge receipt of your complaint on HelloPeter.

We are sorry to read that you have encountered difficulties with the cancellation of your policy.

Regrettably there is not sufficient information in your post for us to trace the policy you are referring to.

One of our Escalation Specialists will reach out to you in order to obtain the information necessary to trace the policy and assist you as soon as possible.

Regards

Metropolitan Client Care Team
NB
Ncumisa B's update13 Oct 2023, 02:36
Reviewer Update
I sent the necessary information via email since I've been waiting for feedback from their escalating department nothing, people don't join this insurance it's a ****
Metropolitan Life
Metropolitan Life's reply13 Oct 2023, 08:46
Official
Dear Ncumisa

Thank you for your additional post.

We are investing the matter and will revert back to you as soon as possible.

Regards

Client Care Team