NN
Nondumo N

1 reviews | Active since Sept 2018

17 Mar 2025, 11:34

Metropolitan *******ing me.

I am very disappointed with this company, I took investment with them January this year. Before 30 days I have cancelled it and requested my refund since they have already deducted for my payslip. They promised to refund it before end of February but they did not. I tried to enquire, calling their call centre now and then still no one is able to help me, they always said they will do a follow up. Come March they also deducted even after my cancellation and still no one is able to help me, I have tried all they platforms but still m not helped. This is a ******* company who does not take customers seriously. Their customer service is very poor.

0
Replies (3)
Metropolitan Life
Metropolitan Life's reply17 Mar 2025, 11:47
Official
 Dear Client

We acknowledge receipt of your complaint posted on Hello Peter.  The matter will be investigated, and we will provide you with feedback as soon as possible. 

Kind Regards
Yours Sincerely

Client Care Team 
NN
Nondumo N's update17 Mar 2025, 11:50
Reviewer Update
This response has been going on for months now. Your company is very cruel.
Metropolitan Life
Metropolitan Life's reply17 Mar 2025, 12:50
Official
We are busy investigating; we will provide feedback as soon as possible.