1 reviews | Active since Sept 2015
METROPOLITAN IMPROVE YOUR SERVICE
The service at Mafikeng branch is very bad. We stand outside in the sun, they just slide the door on our faces. Their sanitizer is hand operated I refused to use it and asked the consultant to touch it herself. Everybody that comes to the office touches the dispenser with the contaminated hands. They are just protecting themselves and not the community. 1. Buy a foot operated sanitizer. 2. Improve your waiting period and your client relations. If you were taking us seriously you would have just assisted me online I would therefore not be subjected to such a behavior. I requested a simple thing to change the debit oder date this is the second month you still debit on the same date. You burden me with endless returned transactions messages and the bank charges. S**** your email system of communication because it's definitely not working
We acknowledge receipt of your complaint and will take your suggestions up with management.
One of our Client Care Assessors will be in contact shortly to assist you with your service request.
Regards
Client Care Team
We acknowledge receipt of your complaint and will take your suggestions up with management.
One of our Client Care Assessors will be in contact shortly to assist you with your service request.
Regards
Client Care Team
