JT
Janine T
1 reviews | Active since Mar 2023
06 Mar 2023, 08:41
Metropolitan - HORRIBLE SERVICE.
I have been trying to lodge a claim for "unclaimed" policy. Horrible service they just dont respond to emails. First let me know they dont have someone like that on their books when I forwarded the policy info, NO FEEDBACK. HORRIBLE SERVICE. Good thing the insurance service is booming will not make use of them EVER
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Metropolitan Life's replyOfficial
06 Mar 2023, 09:53Dear Janine
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to learn of the difficulties you have encountered with the claim and poor service experience. Regrettably your post did not contain sufficient information for us to trace the policy number and assist.
One of our Client Care Assessors will be in contact with you shortly to obtain the necessary information to trace the policy and investigate the matter.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to learn of the difficulties you have encountered with the claim and poor service experience. Regrettably your post did not contain sufficient information for us to trace the policy number and assist.
One of our Client Care Assessors will be in contact with you shortly to obtain the necessary information to trace the policy and investigate the matter.
Regards
Client Care Team
Metropolitan Life's reply06 Mar 2023, 09:53
Official
Dear Janine
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to learn of the difficulties you have encountered with the claim and poor service experience. Regrettably your post did not contain sufficient information for us to trace the policy number and assist.
One of our Client Care Assessors will be in contact with you shortly to obtain the necessary information to trace the policy and investigate the matter.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret to learn of the difficulties you have encountered with the claim and poor service experience. Regrettably your post did not contain sufficient information for us to trace the policy number and assist.
One of our Client Care Assessors will be in contact with you shortly to obtain the necessary information to trace the policy and investigate the matter.
Regards
Client Care Team