ZM
Zodwa M
1 reviews | Active since Jan 2021
12 Jan 2021, 09:37
Metropolitan funeral cover is useless because you must run after them for funeral claim pay out
I’m a client at metropolitan.I recently claimed for my brothers funeral and was told to wait 48 hours.to this day (6days later )I have not had any of their consultants call or email me for an update.they just don’t care about their clients
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Replies (2)
Metropolitan Life's replyOfficial
12 Jan 2021, 11:45Dear Client
We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. Please accept our sincere condolences on your sad loss and we apologize for any poor service received thus far.
Kind Regards
Yours Sincerely
Client Care
We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. Please accept our sincere condolences on your sad loss and we apologize for any poor service received thus far.
Kind Regards
Yours Sincerely
Client Care
Metropolitan Life's reply12 Jan 2021, 11:45
Official
Dear Client
We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. Please accept our sincere condolences on your sad loss and we apologize for any poor service received thus far.
Kind Regards
Yours Sincerely
Client Care
We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. Please accept our sincere condolences on your sad loss and we apologize for any poor service received thus far.
Kind Regards
Yours Sincerely
Client Care
Metropolitan Life's replyOfficial
13 Jan 2021, 09:49with the policy in question in order for us to investigate the matter. We have sent you an email but it came back as undelivered and you have not provided a contact number in order for us to get the policy number from you.
Thank you.
Thank you.
Metropolitan Life's reply13 Jan 2021, 09:49
Official
with the policy in question in order for us to investigate the matter. We have sent you an email but it came back as undelivered and you have not provided a contact number in order for us to get the policy number from you.
Thank you.
Thank you.