HH
Hlengiwe H
1 reviews | Active since Aug 2013
19 Dec 2018, 21:04
Metropolitan Funeral Cover Cash Back
Metropolitan is a ****...Requested cash back that i was promised when i joined 4 years back...Took them a month to finalize after going back and forth between head office and consultants and the branch..And they paid me only 1 premium back after i was told i will be paid 3 x 3 premiums back...Sies...M ready to cancel my cover....m so disappointing...!!!! Is this how you will treat me if and when i claim for my cover!!!!! Useless!!!!
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Metropolitan Life's replyOfficial
20 Dec 2018, 10:40Dear Hlengiwe
We acknowledge receipt of your complaint.
We regret to learn of your poor client service experience.
One of our Client Care Assessors will be contacting you shortly for more information to trace the policy and investigate your complaint.
Regards
Client Care Team
We acknowledge receipt of your complaint.
We regret to learn of your poor client service experience.
One of our Client Care Assessors will be contacting you shortly for more information to trace the policy and investigate your complaint.
Regards
Client Care Team
Metropolitan Life's reply20 Dec 2018, 10:40
Official
Dear Hlengiwe
We acknowledge receipt of your complaint.
We regret to learn of your poor client service experience.
One of our Client Care Assessors will be contacting you shortly for more information to trace the policy and investigate your complaint.
Regards
Client Care Team
We acknowledge receipt of your complaint.
We regret to learn of your poor client service experience.
One of our Client Care Assessors will be contacting you shortly for more information to trace the policy and investigate your complaint.
Regards
Client Care Team