METROPOLITAN FUNERAL COVER

My name is Josephine Mosimane ID NO: ***, Cell no ***, email: ***. I took a funeral policy with metropolitan on the 1st of november 2018 and requested that i pay cash every month instead the sales rep (Naledi Seautlweng) loaded my mother's banking details for debit order assuming that it going to take off her account as she is also has policies with metropolitan.

I was provided with the incorrect policy no: *** instead of *** which is the correct policy no to use as reference when paying the account manually at Absa bank.

The debit order collected from my mother's account and i also have been paying Mr K. Masibi's account using the wrong ref no. I have no relationship with Mr k. Masibi. I dont know him.

My mother's name is Violet Mosimane, ID NO: *** I kindly ask that you help me get all money from metropolitan.