NG
Nosikhumbuzo G
1 reviews | Active since Apr 2021
07 Apr 2021, 13:50
Metropolitan funeral claim
I put an funeral cover claim and it is still not paid out. They only put in 124 on my account. I had to bury my brother using a loan. The lady says it's paid out and I did not recieve any money.
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Metropolitan Life's replyOfficial
07 Apr 2021, 15:02Dear Nosikhumbuzo Gcolotela
We acknowledge receipt of your complaint on HelloPeter.
We regret to read of your brother's passing. Our thoughts and prayers go out to you and your family during this time of sorrow.
We regret to learn of the delays with your claim. Please accept our sincere apologies for any breakdown in service experienced.
One of our Client Care Assessors will investigate and advise as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to read of your brother's passing. Our thoughts and prayers go out to you and your family during this time of sorrow.
We regret to learn of the delays with your claim. Please accept our sincere apologies for any breakdown in service experienced.
One of our Client Care Assessors will investigate and advise as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply07 Apr 2021, 15:02
Official
Dear Nosikhumbuzo Gcolotela
We acknowledge receipt of your complaint on HelloPeter.
We regret to read of your brother's passing. Our thoughts and prayers go out to you and your family during this time of sorrow.
We regret to learn of the delays with your claim. Please accept our sincere apologies for any breakdown in service experienced.
One of our Client Care Assessors will investigate and advise as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to read of your brother's passing. Our thoughts and prayers go out to you and your family during this time of sorrow.
We regret to learn of the delays with your claim. Please accept our sincere apologies for any breakdown in service experienced.
One of our Client Care Assessors will investigate and advise as soon as possible.
Regards
Client Care Team