SA
Sibusiso A
1 reviews | Active since Oct 2018
18 Jan 2021, 14:39
Metropolitan Fail to Pay Funeral Claim
This is the third time today that I am submitting a Funeral Insurance Claim. My Policy Number is ***. The most pain is that you do not get any feedback whatsoever from Metropolitan. Whether they received the claim. How far your claim is. When are you likely to get paid. Secondly, No one tries to assist. The telephone consultants have no clue what to say. They are as useless as the consultants in the branch offices when it comes to claims.
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Metropolitan Life's replyOfficial
18 Jan 2021, 14:44Dear Client
We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. We are very sorry to hear about your sad loss and apologize for any poor service received thus far.
Kind Regards
Yours Sincerely
Client Care
We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. We are very sorry to hear about your sad loss and apologize for any poor service received thus far.
Kind Regards
Yours Sincerely
Client Care
Metropolitan Life's reply18 Jan 2021, 14:44
Official
Dear Client
We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. We are very sorry to hear about your sad loss and apologize for any poor service received thus far.
Kind Regards
Yours Sincerely
Client Care
We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. We are very sorry to hear about your sad loss and apologize for any poor service received thus far.
Kind Regards
Yours Sincerely
Client Care