1 reviews | Active since Jan 2023
Metropolitan Exhausting Claim Process
Good day, I am very much disappointed in the service that has not been rendered to me as both a loyal client and an elderly woman that is unable to go from pillar to post.
My experience with the claiming process has been somewhat exhausting as I am not getting a solution or answer as to what is going on.
I started the claiming process before the deceased was buried and now days after I still haven't been told what needs to be done or what is wrong with it.
Please note that this matter should be resolved as my patience is running short.
All needed documents have been submitted, I have spoken with at least 3 consultants already this is indeed exhausting.
This whole process was started on the 26th December 2022 until now
Regards, Regina Nomsithelo Modise
We acknowledge receipt of your complaint via the Hellopeter platform.
We would like to extend our sincerest condolences to you and your family with the recent loss. These are challenging times, and we are very sorry for the pain you are going through.
Our claims department is in the process with the assessment of your claim.
One of our Client Care Assessors will be in contact with your shortly.
Kind Regards
Client Care Team
We acknowledge receipt of your complaint via the Hellopeter platform.
We would like to extend our sincerest condolences to you and your family with the recent loss. These are challenging times, and we are very sorry for the pain you are going through.
Our claims department is in the process with the assessment of your claim.
One of our Client Care Assessors will be in contact with your shortly.
Kind Regards
Client Care Team