Metropolitan employees opening policies on unsuspecting clients.

There is Phumlani Sibiya who works for Metropolitan who has opened a policy without the knowledge of my mother who has gone into pension. My mom is in East London and this Sibiya person is in Tshiawelo. How can you be so devious and do that to a pensioner and now everything is at a standstill because of this policy that this Sibiya person has decided to open **********ly under my moms name. Insurance companies are ****s and metropolitan is the worst.