LPPH
Londiwe Providence Peacemaker Hadebe
1 reviews | Active since Jul 2022
01 Apr 2026, 09:41
Metropolitan
From the 5th January I asked them to debit my policies on my account but every time I have to send emails with poor communication through their agents its so disappointing I have been their customers for more than 10 years, I am so disappointed 😢
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Replies (5)0
Replies (5)
Metropolitan Life's replyOfficial
01 Apr 2026, 10:10Dear Ms Hadebe
Thank you for reaching out to us via HelloPeter.
We always strive to serve our clients with excellence, and we regret to learn about the challenges you’ve experienced with your funeral plan.
One of our Escalation Specialists will investigate your complaint and revert to you as soon as possible.
Regards
Metropolitan Client Care Team
Thank you for reaching out to us via HelloPeter.
We always strive to serve our clients with excellence, and we regret to learn about the challenges you’ve experienced with your funeral plan.
One of our Escalation Specialists will investigate your complaint and revert to you as soon as possible.
Regards
Metropolitan Client Care Team
Metropolitan Life's reply01 Apr 2026, 10:10
Official
Dear Ms Hadebe
Thank you for reaching out to us via HelloPeter.
We always strive to serve our clients with excellence, and we regret to learn about the challenges you’ve experienced with your funeral plan.
One of our Escalation Specialists will investigate your complaint and revert to you as soon as possible.
Regards
Metropolitan Client Care Team
Thank you for reaching out to us via HelloPeter.
We always strive to serve our clients with excellence, and we regret to learn about the challenges you’ve experienced with your funeral plan.
One of our Escalation Specialists will investigate your complaint and revert to you as soon as possible.
Regards
Metropolitan Client Care Team
LPPH
Londiwe Providence Peacemaker Hadebe's updateReviewer Update
01 Apr 2026, 11:54The sooner the better.
LPPH
Londiwe Providence Peacemaker Hadebe's update01 Apr 2026, 11:54
Reviewer Update
The sooner the better.
Metropolitan Life's replyOfficial
01 Apr 2026, 11:57Dear Ms Hadebe
Thank you for reaching out to us via HelloPeter.
We always strive to serve our clients with excellence, and we regret to learn about the challenges you’ve experienced with your funeral plan.
One of our Escalation Specialists will investigate your complaint and revert to you as soon as possible.
Regards
Metropolitan Client Care Team
Thank you for reaching out to us via HelloPeter.
We always strive to serve our clients with excellence, and we regret to learn about the challenges you’ve experienced with your funeral plan.
One of our Escalation Specialists will investigate your complaint and revert to you as soon as possible.
Regards
Metropolitan Client Care Team
Metropolitan Life's reply01 Apr 2026, 11:57
Official
Dear Ms Hadebe
Thank you for reaching out to us via HelloPeter.
We always strive to serve our clients with excellence, and we regret to learn about the challenges you’ve experienced with your funeral plan.
One of our Escalation Specialists will investigate your complaint and revert to you as soon as possible.
Regards
Metropolitan Client Care Team
Thank you for reaching out to us via HelloPeter.
We always strive to serve our clients with excellence, and we regret to learn about the challenges you’ve experienced with your funeral plan.
One of our Escalation Specialists will investigate your complaint and revert to you as soon as possible.
Regards
Metropolitan Client Care Team
LPPH
Londiwe Providence Peacemaker Hadebe's updateReviewer Update
02 Apr 2026, 15:08Metropolitan you're a joke just got email that didn't pay my policy whereas one of your consultant gave me account numbers to pay directly and she told me that my payment was allocated but today you come back and told me that I didn't pay and I have all proof of payments from January. Your service is very bad why don't you call me before you write an email. I need this thing to be solved.
LPPH
Londiwe Providence Peacemaker Hadebe's update02 Apr 2026, 15:08
Reviewer Update
Metropolitan you're a joke just got email that didn't pay my policy whereas one of your consultant gave me account numbers to pay directly and she told me that my payment was allocated but today you come back and told me that I didn't pay and I have all proof of payments from January. Your service is very bad why don't you call me before you write an email. I need this thing to be solved.
Metropolitan Life's replyOfficial
07 Apr 2026, 11:35Dear Londiwe
One of our Escalation Specialists has been in touch with you regarding your complaint and you can email her directly.
Regards
Metropolitan Client Care Team
One of our Escalation Specialists has been in touch with you regarding your complaint and you can email her directly.
Regards
Metropolitan Client Care Team
Metropolitan Life's reply07 Apr 2026, 11:35
Official
Dear Londiwe
One of our Escalation Specialists has been in touch with you regarding your complaint and you can email her directly.
Regards
Metropolitan Client Care Team
One of our Escalation Specialists has been in touch with you regarding your complaint and you can email her directly.
Regards
Metropolitan Client Care Team