KR
Koliwe R
1 reviews | Active since Dec 2024
10 Dec 2024, 16:48
Metropolitan East London
Hello Peter I am Mrs Tshaiviti ,my husband took a Metropolitan policy few years back. on the 12th November my husband became ill and was admitted in ICU and is still in ICU , before he became ill he told me to check his policy now I told he canceled it on the 12th of November, the day he was admitted in hospital. mind you, his cell phone was with me at that time and he was not well. please help me as my husband is fighting for his life in hospital.
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Metropolitan Life's replyOfficial
11 Dec 2024, 09:22Dear Koliwe
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to hear that your husband is so ill. Our thoughts and prayers for strength go out to you in this difficult time and pray he recovers well and speedily.
Unfortunately your post did not contain sufficient information in order for us to trace the policy so that we may investigate the complaint.
One of our Escalation Specialists will reach out to you for the information soonest.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to hear that your husband is so ill. Our thoughts and prayers for strength go out to you in this difficult time and pray he recovers well and speedily.
Unfortunately your post did not contain sufficient information in order for us to trace the policy so that we may investigate the complaint.
One of our Escalation Specialists will reach out to you for the information soonest.
Regards
Client Care Team
Metropolitan Life's reply11 Dec 2024, 09:22
Official
Dear Koliwe
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to hear that your husband is so ill. Our thoughts and prayers for strength go out to you in this difficult time and pray he recovers well and speedily.
Unfortunately your post did not contain sufficient information in order for us to trace the policy so that we may investigate the complaint.
One of our Escalation Specialists will reach out to you for the information soonest.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to hear that your husband is so ill. Our thoughts and prayers for strength go out to you in this difficult time and pray he recovers well and speedily.
Unfortunately your post did not contain sufficient information in order for us to trace the policy so that we may investigate the complaint.
One of our Escalation Specialists will reach out to you for the information soonest.
Regards
Client Care Team