JH
Jan H
1 reviews | Active since Dec 2020
24 Dec 2021, 10:20
METROPOLITAN
Might you have a forgotten METROPOLITAN policy. Do not use "***" or "***" as the only response after a number of delivered messages to them is an automated "read" reply. No service is worse than poor service in my case.
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Metropolitan Life's replyOfficial
24 Dec 2021, 10:42Dear Jan
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the poor service experience. This is certainly not the type of service we want our clients to have. Regrettably your post did not contain sufficient information for us to trace the policy number and assist.
One of our Client Care Assessors will be in contact with you shortly to obtain the necessary information to trace the policy and investigate the matter.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the poor service experience. This is certainly not the type of service we want our clients to have. Regrettably your post did not contain sufficient information for us to trace the policy number and assist.
One of our Client Care Assessors will be in contact with you shortly to obtain the necessary information to trace the policy and investigate the matter.
Regards
Client Care Team
Metropolitan Life's reply24 Dec 2021, 10:42
Official
Dear Jan
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the poor service experience. This is certainly not the type of service we want our clients to have. Regrettably your post did not contain sufficient information for us to trace the policy number and assist.
One of our Client Care Assessors will be in contact with you shortly to obtain the necessary information to trace the policy and investigate the matter.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the poor service experience. This is certainly not the type of service we want our clients to have. Regrettably your post did not contain sufficient information for us to trace the policy number and assist.
One of our Client Care Assessors will be in contact with you shortly to obtain the necessary information to trace the policy and investigate the matter.
Regards
Client Care Team