AS
Alfred S
1 reviews | Active since Apr 2020
04 Apr 2020, 01:07
Metropolitan Disgusting Service
I'm just so disgusted at the pathetic and uncaring service I have received from Metropolitan! They have now given me the run around, sending me vague sms', alleging they can't contact me, yet sends me sms' to the same number. And all they need to do is refund a measly R600 they deducted before the time. I have resolved NEVER to do business with them again and sorry that I have few other policies it would be unwise to cancel. It's no longer about the money but about a company that is just set to take and keep your money and couldn't care less.
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Metropolitan Life's replyOfficial
01 Jul 2020, 14:49Dear Alfred Slingers
We acknowledge receipt of your complaint of 4 April 2020.
We regret to learn that you have encountered difficulties with your refund application.
One of our Client Care Assessors will investigate and revert back to you directly.
Regards
Client Care Team
We acknowledge receipt of your complaint of 4 April 2020.
We regret to learn that you have encountered difficulties with your refund application.
One of our Client Care Assessors will investigate and revert back to you directly.
Regards
Client Care Team
Metropolitan Life's reply01 Jul 2020, 14:49
Official
Dear Alfred Slingers
We acknowledge receipt of your complaint of 4 April 2020.
We regret to learn that you have encountered difficulties with your refund application.
One of our Client Care Assessors will investigate and revert back to you directly.
Regards
Client Care Team
We acknowledge receipt of your complaint of 4 April 2020.
We regret to learn that you have encountered difficulties with your refund application.
One of our Client Care Assessors will investigate and revert back to you directly.
Regards
Client Care Team