Metropolitan de*****ed me

Hello All, Metropolitan Life De*****ed me.

after a review of my salary advice, i noticed two deductions from Metropolitan and of about the same amount. i went on to enquire with Metropolitan and became aware that the are two policies under my name. I am aware of one and have had it for 10+ years but the second one i was not aware of it. upon further investigation i became aware that it is a duplication of the policy cover that i have had for all the years, this new( unknown) policy (policy ref *** )was about 8 months old at the time.

i went on to complete all the required documentation to indicate that first i am not aware that a second policy was open under my name and second that i have been covered for 10+ years and do not need to duplicate my already existing cover.

after Two months of following up (myself) on the investigation, i received the first feedback yesterday to say i would not be refunded the money that had been taken from me in the 8 months. #cries

it is said that i had agreed to this duplication of cover for/because of a benefit which i had already been receiving in my long existing cover.

i have given the company more than enough explanation stating that in this South African economy the is no way i will duplicate a cover, its not my brand and i cannot afford it.

needless to say i was only refunded money for only the two months after i had reported this as they had continued to take money afterwards

i am to say the least VERY disappointed that after 10 years with Metropolitan they have failed to meet and resolve my frustration.

i have decided to leave the company and thought i should share with all of you my experience.