HC
Hlamalani C
1 reviews | Active since Apr 2019
07 Jan 2021, 09:17
Metropolitan death claim
I am having a funeral policy with metropolitan, now i need to claim they are telling me it lapsed but they were deducting my money every month, now when i call them they giving me the run arounds.
Helpful (0)
Replies (4)0
Replies (4)
Metropolitan Life's replyOfficial
07 Jan 2021, 11:47Dear Hlamani Covane
We acknowledge receipt of your complaint.
We are sorry to learn of the loss of your loved one. Please accept our sincere condolences at this time of bereavement.
We regret to learn that you were unable to claim due to the policy lapsing.
One of our Client Care Assessors will investigate and revert back to your as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint.
We are sorry to learn of the loss of your loved one. Please accept our sincere condolences at this time of bereavement.
We regret to learn that you were unable to claim due to the policy lapsing.
One of our Client Care Assessors will investigate and revert back to your as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply07 Jan 2021, 11:47
Official
Dear Hlamani Covane
We acknowledge receipt of your complaint.
We are sorry to learn of the loss of your loved one. Please accept our sincere condolences at this time of bereavement.
We regret to learn that you were unable to claim due to the policy lapsing.
One of our Client Care Assessors will investigate and revert back to your as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint.
We are sorry to learn of the loss of your loved one. Please accept our sincere condolences at this time of bereavement.
We regret to learn that you were unable to claim due to the policy lapsing.
One of our Client Care Assessors will investigate and revert back to your as soon as possible.
Regards
Client Care Team
HC
Hlamalani C's updateReviewer Update
07 Jan 2021, 13:16How can my policy laps while paying premiums every month?
HC
Hlamalani C's update07 Jan 2021, 13:16
Reviewer Update
How can my policy laps while paying premiums every month?
Metropolitan Life's replyOfficial
07 Jan 2021, 15:17Dear Hlamani Covane
Thank you for your additional comment.
As per our reply above, we will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Thank you for your additional comment.
As per our reply above, we will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply07 Jan 2021, 15:17
Official
Dear Hlamani Covane
Thank you for your additional comment.
As per our reply above, we will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Thank you for your additional comment.
As per our reply above, we will investigate and revert back to you as soon as possible.
Regards
Client Care Team
HC
Hlamalani C's updateReviewer Update
26 Jan 2021, 17:12I will like to thank metropolitan for resolving my issue and my benefit fully paid. Thanks Aletta Clarence for your patience and soft spirit. I am a happy client.
HC
Hlamalani C's update26 Jan 2021, 17:12
Reviewer Update
I will like to thank metropolitan for resolving my issue and my benefit fully paid. Thanks Aletta Clarence for your patience and soft spirit. I am a happy client.