TM
Thifhelimbilu M
1 reviews | Active since May 2019
05 Jan 2022, 20:16
Metropolitan claims process
Very bad customer care when you call they contact center agent put you on hold for more than 40 minutes and a simple claim takes more than two weeks for it to be paid out
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Metropolitan Life's replyOfficial
06 Jan 2022, 09:56Dear Thifhelimbilu
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the poor service you have experienced. This is certainly not the type of experience we want our clients to have.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the poor service you have experienced. This is certainly not the type of experience we want our clients to have.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible
Regards
Client Care Team
Metropolitan Life's reply06 Jan 2022, 09:56
Official
Dear Thifhelimbilu
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the poor service you have experienced. This is certainly not the type of experience we want our clients to have.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the poor service you have experienced. This is certainly not the type of experience we want our clients to have.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible
Regards
Client Care Team