RS
R33 S33

1 reviews | Active since Nov 2015

23 Sept 2020, 12:14

Metropolitan call back request failed.

I have an issue with my debit order being returned when funds where available in my account. I requested a call back and received an sms that an Adrian Menagen would call me, I have received no such phone call and I then received an sms to say I should rate the call experience. The reference on the website enquiry is as follows: ***3

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply23 Sept 2020, 12:26
Official
Dear Rahim Salamaan

We acknowledge receipt of your complaint on HelloPeter.

One of our Client Care Assessors will investigate and ensure that you receive the promised callback. from the service consultant

Regards

Client Care Team

Best regards,