METROPOLITAN ******!!!

Metropolitan has gravely disappointed my family and I. It is so easy for these companies to take money out of our pockets but when they have to live up to their end of the bargain they fail to do so.

On the 9th of January, my uncle submitted all documents needed for a claim from his mother's policy with Metropolitan and he was told that all his documents are correct and will be submitted immediately and he should wait 48 hours and he will have the money in his account. On Saturday the 11th of January he received an sms from Metropolitan telling him the money would be in his account within 24 hours needless to say the money still has not reflected in his account and he is receiving no help from Metropolitan. On the 14th of January a Brian Mira who was apparently handling this case wrote that the amount that needed to be released was over a threshold and he needed to speak with his team leader with reference ***0, why would it still need to be escalated when a release sms was already sent to a beneficiary? Why play with people's emotions like that?! On the 15th of January my uncle received an sms that his claim had been approved(How do you approve a claim AFTER communicating release of funds?!) Needless to say it is the 17th of January and still no money. I am writing this review because he asked me to go on social media to expose these ****** for continuing to play with benefiaciaries by giving them the runaround and ****ming them of their money. He has tried to call multiple times but no one has been able to assist him. I am going to support him through this and expose Metropolitan on ALL of their platforms until my uncle receives the help he deserves.