RM
Refiloe M
1 reviews | Active since Mar 2017
18 Jul 2023, 15:06
Metropolitan bad service
Lost my mom on the 12 July 2023, logged a claim with Metropolitan on the 13 July and submitted all the required documents and till today I have not heard anything from them. I keep calling and they keep saying someone will get back to me I am still’s waiting. I am so disappointed at their service as I don’t have time to grieve as I have to keep calling them everyday and even now I don’t know the stay of my claim.
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Metropolitan Life's replyOfficial
18 Jul 2023, 16:06Dear Client
We acknowledge receipt of your complaint posted on Hello Peter. We are very sorry to hear about the sad loss of your mother. Please accept our sincere condolences. The matter will be investigated and we will provide you with feedback as soon as possible. We apologize if you have received any poor service thus far.
Kind Regards
Yours Sincerely
Client Care
We acknowledge receipt of your complaint posted on Hello Peter. We are very sorry to hear about the sad loss of your mother. Please accept our sincere condolences. The matter will be investigated and we will provide you with feedback as soon as possible. We apologize if you have received any poor service thus far.
Kind Regards
Yours Sincerely
Client Care
Metropolitan Life's reply18 Jul 2023, 16:06
Official
Dear Client
We acknowledge receipt of your complaint posted on Hello Peter. We are very sorry to hear about the sad loss of your mother. Please accept our sincere condolences. The matter will be investigated and we will provide you with feedback as soon as possible. We apologize if you have received any poor service thus far.
Kind Regards
Yours Sincerely
Client Care
We acknowledge receipt of your complaint posted on Hello Peter. We are very sorry to hear about the sad loss of your mother. Please accept our sincere condolences. The matter will be investigated and we will provide you with feedback as soon as possible. We apologize if you have received any poor service thus far.
Kind Regards
Yours Sincerely
Client Care