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Bibi M
1 reviews | Active since Apr 2015
01 Mar 2024, 12:59
Metropolitan are you still in business?
On the 1st of July 2014. I took a Metropolitan Flexible Funeral Plan. I recently changed my Banking Details and I have called them on the ***and no one pick ups, then I sent an email on ***. No feedback and I have been paying this insurance for the past 10years.
1. Does Metropolitan still exist, will I be able to claim? 2. Has Metropolitan grew so much that they no longer care about their Customers?
I have sent 2 email NO RESPONSE.
Can someone from Metropolitan Care enough and call me.
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Metropolitan Life's replyOfficial
01 Mar 2024, 13:29Dear Bibi
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
Regrettably, your post does not contain sufficient information for us to trace the policy you referring to.
One of our Escalation Specialists will reach out to you to obtain more information.
Yours sincerely,
Client Care Team
Metropolitan Life's reply01 Mar 2024, 13:29
Official
Dear Bibi
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
Regrettably, your post does not contain sufficient information for us to trace the policy you referring to.
One of our Escalation Specialists will reach out to you to obtain more information.
Yours sincerely,
Client Care Team