dM
david M

1 reviews | Active since Mar 2015

12 May 2021, 13:06

METROPOLITAN are *****s

For more than 10 years my dad been paying metropolitan life funeral policy, which cavered himself and my mother. I as there son was put as the benefiery. He sadly passed away in 2018, the policy paid out to me,without any problems in 2019 I mom passed on and metropoliton refused to pay out saying my mother didnt choose a benefiery. i had to go out and borrow money which im still paying because they wouldnt pay out.

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Replies (1)
Metropolitan Life
Metropolitan Life's reply13 May 2021, 11:49
Official
Dear David

We acknowledge receipt of your complaint on HelloPeter.

We are sorry to learn of the difficulties around the claim for your late mother.

Unfortunately the post does not contain sufficient information in the post to trace the policy you are referring to.

One of our Client Care Assessors will be in contact shortly to obtain this information to investigate the matter and revert back to you as soon as possible.

Regards

Client Care Team