METROPOLITAN ARE *****STERS

Good day

I HOPE THIS EMAIL FINDS YOU WELL.

As am being disappointed yet again.

I met an agent of Metropolitan early October 2024. She explained how they funeral policy worked and was excited to join in. She called me using my husband phone number as I had no phone at the time. Signed up and I repeatedly advised to her that can she set up a debit for end of November 2024. As I just started a new job in October and the policy was not part of my budget for October.

Funny enough a debit went through from Metropolitan. And it's not what I signed up for ot agreed to the amount R219 ****** OUT MY ACCOUNT. TO me that's ***** 💯%.

I called in on Thursday 31 Oct was advised that a manager from sales department will contact me. That was around 11 am when I called. I keep calling over and over no one called me back. Till I reach a guy by the name of Archie who advised me that I should send my bank statement of the debit and he assures me that as we spoke the funds should be available to me. That was around 17:00 only to find that he **** and misleading me too.

I FEEL SO VIOLATED AND STRIPPED OF MY HARD EARNED MONEY. THEY STILE WHAT INWORKED HARD FOR.

I WAS PROMISED A CALL ON FRIDAY 1 NOVEMBER 2024 AFTER 3PM OR IT WILL BE ATLEAST SATURDAY 4 NOVEMBER AS I HAD BEEN IN TRANING THE WHOLE FRIDAY AND COULDN'T ANSWER ANY OF THE CALLS BEFORE 3PM.

I ADVISED ARCHIE THAT THIS COULDD BE DELT WITH SIMPLY FOR THE COMPANY TO ADVANCE ME THAT THEY WILL NOR DEDUCT IN NOVEMBER.

YET AGAIN I AM MADE A FOOL.

ALL AM ASKING IS FOR MY HARD EARNED R219 BACK NOW. I AM DEMANDING FOR MY MONEY NOW YOU *****STERS.

I WANT MY MONEY AND A CACELLATION I NOLONGER WANT YOU *****STERS IN MY ACCOUNT EVER AGAIN. BRING BACK MY MONEY. I COULD BUY BREAD FORMY CHILDREN FOR THE NEXT WEEK.

MY MONEY MEANS ALOT TO ME. BEING MY CHILDRENS FOOD BACK.

AM SO HURT, BRING MY HAED EARNED MONEY BACK.

GO THROUGH THAT TELEPHONE AGREEMENT I REQUESTED REPEATEDLY TO BE DEBITED IN NOVEMBER.

Then they tell me to go to police station and write an affidavit of what happened. Really guys I never took the policy through the police station.

Who will refund me my transport money airtime and data. For all the calling sending what was required from me and even going to that police station. METROPOLITAN BRING BACK MY CHILDRENS FOOD MONEY. IT MIGHT BE SMALL CHANGE TO YOU BUY ITS ALOT FOR ME. BRING BACK THE MONEY AND STAY AWAY FROM MY ACCOUNT I DNT TRUST YOU ANYMORE

REGARDS PERTUNIA