LG
Lilian-May Goosen
1 reviews | Active since Nov 2021
25 Nov 2021, 20:54
Metropolitan
Our claim has been processed and not paid 1 month later.i am still waiting for my Dad ashes.Disgusting they cant just pay it so we can go on with our grief.
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Metropolitan Life's replyOfficial
26 Nov 2021, 12:09Dear Lilian-May
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your father's passing. Our sincere condolences go out to you and the family during this time of mourning.
We regret to learn of the delays you have encountered with the claim.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your father's passing. Our sincere condolences go out to you and the family during this time of mourning.
We regret to learn of the delays you have encountered with the claim.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply26 Nov 2021, 12:09
Official
Dear Lilian-May
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your father's passing. Our sincere condolences go out to you and the family during this time of mourning.
We regret to learn of the delays you have encountered with the claim.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your father's passing. Our sincere condolences go out to you and the family during this time of mourning.
We regret to learn of the delays you have encountered with the claim.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team