MR
Michelle R
1 reviews | Active since Sept 2022
21 Sept 2022, 11:35
Metropolitan
From 2012 I'm with them stil didn't get papers from them not even a cash back from them nothing when I made this policy paid up they say it can't be make paid up and I'm gonna loose everything how can they been so cruel my hard earned money all to waste since they come up with excuses every time I tried to make contact I had enough please peter I need your help.
Helpful (0)
Replies (5)0
Replies (5)
Metropolitan Life's replyOfficial
21 Sept 2022, 11:43Dear Michelle
We acknowledge receipt of your complaint sent through the Hellopeter platform. We sincerely apologize for the difficulty that you have encountered with regards to this matter. We apologize for the poor service experience thus far. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards Client Care Team
We acknowledge receipt of your complaint sent through the Hellopeter platform. We sincerely apologize for the difficulty that you have encountered with regards to this matter. We apologize for the poor service experience thus far. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards Client Care Team
Metropolitan Life's reply21 Sept 2022, 11:43
Official
Dear Michelle
We acknowledge receipt of your complaint sent through the Hellopeter platform. We sincerely apologize for the difficulty that you have encountered with regards to this matter. We apologize for the poor service experience thus far. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards Client Care Team
We acknowledge receipt of your complaint sent through the Hellopeter platform. We sincerely apologize for the difficulty that you have encountered with regards to this matter. We apologize for the poor service experience thus far. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards Client Care Team
MR
Michelle R's updateReviewer Update
21 Sept 2022, 11:48For years this is happening I want to hear now what will happen you say the policy can't be made paid up if I surrender or cancel I loose everything so what am I paying for that mount of money my cell number ***
MR
Michelle R's update21 Sept 2022, 11:48
Reviewer Update
For years this is happening I want to hear now what will happen you say the policy can't be made paid up if I surrender or cancel I loose everything so what am I paying for that mount of money my cell number ***
Metropolitan Life's replyOfficial
21 Sept 2022, 11:54Dear Michelle.
Thank you for your additional comments. Your matter is receiving our attention.
One of our Client Care Assessors will investigate the matter and provide you with feedback.
Regards
Client Care Team
Thank you for your additional comments. Your matter is receiving our attention.
One of our Client Care Assessors will investigate the matter and provide you with feedback.
Regards
Client Care Team
Metropolitan Life's reply21 Sept 2022, 11:54
Official
Dear Michelle.
Thank you for your additional comments. Your matter is receiving our attention.
One of our Client Care Assessors will investigate the matter and provide you with feedback.
Regards
Client Care Team
Thank you for your additional comments. Your matter is receiving our attention.
One of our Client Care Assessors will investigate the matter and provide you with feedback.
Regards
Client Care Team
MR
Michelle R's updateReviewer Update
21 Sept 2022, 12:05When
MR
Michelle R's update21 Sept 2022, 12:05
Reviewer Update
When
Metropolitan Life's replyOfficial
21 Sept 2022, 15:41Dear Michelle
Thank you for your additional comments. One of our Client Care Assessors provided you with feedback via email.
Regards
Client Care Team
Thank you for your additional comments. One of our Client Care Assessors provided you with feedback via email.
Regards
Client Care Team
Metropolitan Life's reply21 Sept 2022, 15:41
Official
Dear Michelle
Thank you for your additional comments. One of our Client Care Assessors provided you with feedback via email.
Regards
Client Care Team
Thank you for your additional comments. One of our Client Care Assessors provided you with feedback via email.
Regards
Client Care Team