Metropolitan
Metropolitan I have A funeral cover with metropolitan and now I have a deceased member on the policy so now when I claim I'm told that all my documents are unclear.its been 3 days now n we already buried but no money...I thought they supposed to pay out in 24 hours .. I'm so disappointed
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Replies (4)
Metropolitan Life's replyOfficial
28 Jan 2021, 16:05Dear Ts***ane
We are sorry to learn that you have lost a loved one. Please accept our sincere condolences in this regard.
We regret to learn that you have experienced delays with the claim and apologize for any inconvenience caused.
One of our Client Care Assessors will be in contact shortly to obtain more information in order to assist you.
Regards
Client Care Team
We are sorry to learn that you have lost a loved one. Please accept our sincere condolences in this regard.
We regret to learn that you have experienced delays with the claim and apologize for any inconvenience caused.
One of our Client Care Assessors will be in contact shortly to obtain more information in order to assist you.
Regards
Client Care Team
Metropolitan Life's reply28 Jan 2021, 16:05
Official
Dear Ts***ane
We are sorry to learn that you have lost a loved one. Please accept our sincere condolences in this regard.
We regret to learn that you have experienced delays with the claim and apologize for any inconvenience caused.
One of our Client Care Assessors will be in contact shortly to obtain more information in order to assist you.
Regards
Client Care Team
We are sorry to learn that you have lost a loved one. Please accept our sincere condolences in this regard.
We regret to learn that you have experienced delays with the claim and apologize for any inconvenience caused.
One of our Client Care Assessors will be in contact shortly to obtain more information in order to assist you.
Regards
Client Care Team
's updateReviewer Update
29 Jan 2021, 07:08Your client called but it's still delaying n we are in debts now since I'm the only one working at home.. please make it quick caz I am now losing it
's update29 Jan 2021, 07:08
Reviewer Update
Your client called but it's still delaying n we are in debts now since I'm the only one working at home.. please make it quick caz I am now losing it
's updateReviewer Update
29 Jan 2021, 07:2048 hours Gone it's day number 3 today
's update29 Jan 2021, 07:20
Reviewer Update
48 hours Gone it's day number 3 today
Metropolitan Life's replyOfficial
29 Jan 2021, 08:33Dear Tsakane
Thank you for your additional comments.
We are working on your complaint and will revert back to you as soon as possible.
Regards
Client Care Team
Thank you for your additional comments.
We are working on your complaint and will revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply29 Jan 2021, 08:33
Official
Dear Tsakane
Thank you for your additional comments.
We are working on your complaint and will revert back to you as soon as possible.
Regards
Client Care Team
Thank you for your additional comments.
We are working on your complaint and will revert back to you as soon as possible.
Regards
Client Care Team