WF
Wanda F
1 reviews | Active since Jul 2020
15 Jan 2025, 10:34
Metropolitan
ME*** WANDA FENI *** on the 27th of December 2024 I have canceled my retirement annuity then a consultant named Sello called me and requested my banking details so they can refund the money immediately it reflect on their system I have been waiting for so long they don't bother to give me feedback what is really happening I'd like to get back my 800 as the annuity is canceled
Helpful (0)
Replies (4)0
Replies (4)
Metropolitan Life's replyOfficial
15 Jan 2025, 11:08Dear Wanda
We acknowledge receipt of your complaint on HelloPeter,
We always strive to serve all our clients well and regret to read that you have encountered delays with the cancellation and refund of your policy.
One of our Escalation Specialists will investigate and revert back to you shortly.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter,
We always strive to serve all our clients well and regret to read that you have encountered delays with the cancellation and refund of your policy.
One of our Escalation Specialists will investigate and revert back to you shortly.
Regards
Client Care Team
Metropolitan Life's reply15 Jan 2025, 11:08
Official
Dear Wanda
We acknowledge receipt of your complaint on HelloPeter,
We always strive to serve all our clients well and regret to read that you have encountered delays with the cancellation and refund of your policy.
One of our Escalation Specialists will investigate and revert back to you shortly.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter,
We always strive to serve all our clients well and regret to read that you have encountered delays with the cancellation and refund of your policy.
One of our Escalation Specialists will investigate and revert back to you shortly.
Regards
Client Care Team
WF
Wanda F's updateReviewer Update
15 Jan 2025, 11:10There's no way the money is not reflected on your system and you have all my documents what is the reason for not refund the money
WF
Wanda F's update15 Jan 2025, 11:10
Reviewer Update
There's no way the money is not reflected on your system and you have all my documents what is the reason for not refund the money
WF
Wanda F's updateReviewer Update
17 Jan 2025, 13:38It's been days calling you but never get back to me and tell me what is the reason for not refunding Metropolitan you are failing me I send you the email on the 27th December look it's the end of the 2nd week of January
WF
Wanda F's update17 Jan 2025, 13:38
Reviewer Update
It's been days calling you but never get back to me and tell me what is the reason for not refunding Metropolitan you are failing me I send you the email on the 27th December look it's the end of the 2nd week of January
Metropolitan Life's replyOfficial
06 May 2025, 18:49Dear Wanda
We can see this additional comment was not rep**** to officially on the website.
Our records however reflect the refund has been finalised and you confirmed receipt of the payment and our file has been closed.
#Together we can!
Regards
Client Care Team
We can see this additional comment was not rep**** to officially on the website.
Our records however reflect the refund has been finalised and you confirmed receipt of the payment and our file has been closed.
#Together we can!
Regards
Client Care Team
Metropolitan Life's reply06 May 2025, 18:49
Official
Dear Wanda
We can see this additional comment was not rep**** to officially on the website.
Our records however reflect the refund has been finalised and you confirmed receipt of the payment and our file has been closed.
#Together we can!
Regards
Client Care Team
We can see this additional comment was not rep**** to officially on the website.
Our records however reflect the refund has been finalised and you confirmed receipt of the payment and our file has been closed.
#Together we can!
Regards
Client Care Team