1 reviews | Active since Sept 2016

22 Sept 2016, 11:43

metropolitan

<p>in June i cancelled my policy with metropolitan.. in july ,august and september, they still deducted.</p> <p> </p> <p>I've emailed numerous time and recieved no feed back.</p> <p> </p> <p>I would appreciate a call back</p> <p> </p> <p>thanks</p>

0
Replies (3)
Metropolitan Life
Metropolitan Life's reply22 Sept 2016, 11:52
Official

Dear Client

We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. Please accept our sincere apologies for any poor service received thus far.

Kind Regards

Client Care

's update04 Oct 2016, 22:51
Reviewer Update

A week later I've not been refunded nor did I receive a call back!

Metropolitan Life
Metropolitan Life's reply05 Oct 2016, 09:15
Official

Dear Ms Lawrence,

Thank you for bringing this matter to our attention. I apologise for any incorrect deductions made. I refer to our telephonic conversation and confirm that I will investigate this incident and advise of the outcome via email this morning.

Kind Regards,

Amanda Vraagom

Client Care