METROPLITAN DOESNT PRACTICE WHAT THEY PREACH!

MY MOTHER IN LAW PASSED AWAY 03.10.2024. I PHONED METROPLITAN TO ASSIST WITH THE FUNERCOVER PAY OUT. THEY SAID I MUST SENT DOCUMENTS THROUGH, WHICH I DID, I HAVE SENT THEM THE INCORRECT INVOICE, WHICH GOVENDERS FUNERAL PARLOUR DID EXPLAIN TO THEM. WHEN GOVENDERS PHONED TO FOLLOW UP ON THE PAY OUT , THE GUY SAID HE WILL SEND GOVENDERS AN EMAIL WHERE GOVENDERS MUST FORWARD THE CORRECT INVOICE TO THEM. WHICH METROPOLITAN UP TO DATE NEVER SENT THAT EMAIL TO WHERE THE CORRECT INVOICE MUST BE SENT TO. METROPOLITAN CLAIMS THAT THEY WILL PAY IN IN 48 HOURS TODAY IS THE 17TH AND NO PAYMENT OR CORROSPONENCE. REGARDS NATASHIA *** / ***