CM
Charmaine M
1 reviews | Active since Nov 2018
11 Dec 2024, 02:01
****mers debiting my account I’m not even their client
Someone took whatever from Metropolitan and my bank account is being debited with R699 every month. I’ve been disputing these payments with FNB, however, I am still being debited. Remove my details and cancel whatever was taken using my back account. This ****ming needs to stop now!
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Metropolitan Life's replyOfficial
11 Dec 2024, 09:34Dear Charmaine
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read that you are experiencing and unauthorized deduction.
It may be something simple like another client having a similar bank account number but having switched a digit or two around when giving us their account number or someone deliberately giving us a ********** account number, which then turned out to be yours.
Unfortunately your post does not contain sufficient informatoon in order for us to trace this unauthorized deduction and investigate.
One of our Escalation Specialist will reach out to you shortly in order to obtain the information necessary to investigate and assist you.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read that you are experiencing and unauthorized deduction.
It may be something simple like another client having a similar bank account number but having switched a digit or two around when giving us their account number or someone deliberately giving us a ********** account number, which then turned out to be yours.
Unfortunately your post does not contain sufficient informatoon in order for us to trace this unauthorized deduction and investigate.
One of our Escalation Specialist will reach out to you shortly in order to obtain the information necessary to investigate and assist you.
Regards
Client Care Team
Metropolitan Life's reply11 Dec 2024, 09:34
Official
Dear Charmaine
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read that you are experiencing and unauthorized deduction.
It may be something simple like another client having a similar bank account number but having switched a digit or two around when giving us their account number or someone deliberately giving us a ********** account number, which then turned out to be yours.
Unfortunately your post does not contain sufficient informatoon in order for us to trace this unauthorized deduction and investigate.
One of our Escalation Specialist will reach out to you shortly in order to obtain the information necessary to investigate and assist you.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read that you are experiencing and unauthorized deduction.
It may be something simple like another client having a similar bank account number but having switched a digit or two around when giving us their account number or someone deliberately giving us a ********** account number, which then turned out to be yours.
Unfortunately your post does not contain sufficient informatoon in order for us to trace this unauthorized deduction and investigate.
One of our Escalation Specialist will reach out to you shortly in order to obtain the information necessary to investigate and assist you.
Regards
Client Care Team