PM-T
Pauline Mekhoe - Tshinavhe
1 reviews | Active since Jun 2020
09 Apr 2025, 05:48
****med by Metropolitan
I received a call from Metropolitan on the 23 February they were asking me if i wanted a policy i told the guy that called that my finances does not allow me to take it up from my surprise money was taken from my PERSAL this month i called and they said they reversed the money into my account it will reflect on the 2nd of April and nothing has happened please help me as i need to pay my sons fees with that money
Helpful (0)
Replies (4)0
Replies (4)
Metropolitan Life's replyOfficial
09 Apr 2025, 08:53Dear Pauline Mekhoe-Tshinavhe We acknowledge receipt of your complaint. As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly. Yours sincerely, Client Care Team
Metropolitan Life's reply09 Apr 2025, 08:53
Official
Dear Pauline Mekhoe-Tshinavhe We acknowledge receipt of your complaint. As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly. Yours sincerely, Client Care Team
Metropolitan Life's replyOfficial
09 Apr 2025, 08:54 Dear Pauline
We acknowledge receipt of your complaint on HelloPeter.
We always strive to provide our customers with the best possible service and are sorry to read that you have been struggling with your refund. One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to provide our customers with the best possible service and are sorry to read that you have been struggling with your refund. One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply09 Apr 2025, 08:54
Official
Dear Pauline
We acknowledge receipt of your complaint on HelloPeter.
We always strive to provide our customers with the best possible service and are sorry to read that you have been struggling with your refund. One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to provide our customers with the best possible service and are sorry to read that you have been struggling with your refund. One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
PM-T
Pauline Mekhoe - Tshinavhe's updateReviewer Update
30 Apr 2025, 20:26Same thing happened again today and i was told that those *****ulently opened policies were canceled... This is honestly uncalled for this time the amount is bigger than the first one... I honestly feel i should take further steps... This is wrong
PM-T
Pauline Mekhoe - Tshinavhe's update30 Apr 2025, 20:26
Reviewer Update
Same thing happened again today and i was told that those *****ulently opened policies were canceled... This is honestly uncalled for this time the amount is bigger than the first one... I honestly feel i should take further steps... This is wrong
Metropolitan Life's replyOfficial
30 Apr 2025, 20:35Dear Pauline,
Thank you for sharing your recent experience with us. We are sorry to hear of the difficulties you experienced with your enquiry. You have reached us outside business hours.
A Client Care Specialist will be in contact to obtain more information and assist.
Regards,
Client Care
Thank you for sharing your recent experience with us. We are sorry to hear of the difficulties you experienced with your enquiry. You have reached us outside business hours.
A Client Care Specialist will be in contact to obtain more information and assist.
Regards,
Client Care
Metropolitan Life's reply30 Apr 2025, 20:35
Official
Dear Pauline,
Thank you for sharing your recent experience with us. We are sorry to hear of the difficulties you experienced with your enquiry. You have reached us outside business hours.
A Client Care Specialist will be in contact to obtain more information and assist.
Regards,
Client Care
Thank you for sharing your recent experience with us. We are sorry to hear of the difficulties you experienced with your enquiry. You have reached us outside business hours.
A Client Care Specialist will be in contact to obtain more information and assist.
Regards,
Client Care