Made a claim on frid...

Dear Elethu

We acknowledge receipt of your complaint on HelloPeter.

We are sorry to read of the death in your family.  Please accept our sincere condolences during this time of bereavement.

We always strive to serve all our clients well and regret reading that you have encountered delays with your claim.

One of our escalation specialists will investigate and revert back to you as soon as possible.

Regards

Client Care Team